Alicsia Delgado, Clinic Coordinator

Hi there! I'm usually the first voice you'll hear when you call us. Starting therapy is a big step, and I'm here to ensure that step is as easy and clear as possible. From scheduling your first appointment to answering your questions about how things work, I'm here to guide you through every part of the process. My commitment is to make sure you feel completely at ease and well-informed, so you can focus fully on your therapy journey.

Connecting clients with the perfect therapist to suit their needs and seeing them start on a path to better well-being is the most rewarding part of my job.

Professional Background:

This is my first role as a Clinic Coordinator, and I'm thrilled to be the first person you'll talk to at Maple Leaf Counseling. I handle everything from scheduling your appointments to answering any questions you might have about our services. While I'm new to this specific position, my past roles have equipped me with strong communication and organization skills, all focused on making your experience as smooth and welcoming as possible. I love connecting with people and am dedicated to making the start of your therapy journey as easy and comfortable as I can.

Client Focus: All clients who seek care at Maple Leaf Counseling!

Areas of Support:

● Scheduling and appointment coordination

● Payment processing and insurance verification

● General administrative and customer service tasks

● Ensuring a seamless experience for both clients and therapists

More Than Just My Work: I’m from San Francisco and love exploring new places with my dog. Whether it’s

discovering a new coffee shop, finding a scenic walking spot, or just enjoying a quick road trip, I’m always on the lookout for new experiences.

Education: California State University - East Bay, B.S. in Business Marketing